Frequently Asked Questions

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Frequently Asked Questions (FAQ)

Here is a list of commonly asked questions by our customers. If you can't find your answers or prefer to speak to us directly, please proceed to our contact us page.

List of Frequently Asked Questions

  1. Why are some of your Burberry Blue Label bags more expensive than those sold in Blue Label Store in Japan?
  2. Where do your bags come from?
  3. Are your bags genuine?
  4. Are your bags brand new or in second-hand condition?

Answers

  1. Why are some of your Burberry Blue Label bags more expensive than those sold in Blue Label Store in Japan?

    2. All Burberry Blue Label bags are produced in Japan at limited quantities. Once a particular model is released and sold out, it will be discontinued. As such, any Burberry Blue Label bag will get more expensive and valuable with time as its availability falls. This partially explained why the Burberry Blue Label bags sold at Queen's Avenue is more expensive than those sold initially at Blue Label Store in Japan. The additional shipping charges to import the bags from Japan to Singapore also add to the cost.

  2. Where do your bags come from?

    3. All our bags come from Japan.

  3. Are your bags genuine?

    4. Definitely. We do not sell imitation goods and Singapore has very strict laws to deal with offenders.

  4. Are your bags brand new or in second-hand condition?

    5. All our bags are brand new. We do not sell second-hand (used) bags at the moment.